When the monkey loses its banana...

In brief

• Small parts sometimes get lost during wild play – this is normal and usually a sign of great love for the favorite item.
• With our spare parts service, you can easily reorder lost parts.
• It applies across all products: Quiet Books, Mini Quiet Books, Travel Buddies, Playsets, and more (only wooden toys are excluded).
• Our motto: repair instead of discard. No disposable toys.

Imagine: The little monkey from the favorite book has lost its banana. For you it's a small felt piece – for your child it's a minor disaster. We know this moment well. And we believe: a lost part should not be a reason to put away a beloved toy.

Why small parts sometimes get lost (and why that's okay)

A part that goes missing is rarely a sign of poor quality – most of the time, it's a sign of great love. Books and toys that are played with daily, taken along, put away, and unpacked again, simply lose a banana piece or two under the sofa or in kindergarten from time to time.

That's exactly what we've prepared for. So that a small loss doesn't become a big one.

Our spare parts service: for (almost) all favorite items

If a part is lost or worn out after much love, you can simply reorder it from us – and your favorite item will be complete again.

The best part: The service applies across all products. Whether a part is missing from a Quiet Book, a Mini Quiet Book, a Travel Buddy, or a Playset – we'll send a replacement. (Only our wooden toys are excluded.)

Here's how it works: You select the needed part via our spare parts service, and we'll make your favorite item complete again. You can find the current details – such as the number of parts – directly on the service page.

Repair instead of discard

For us, this service is more than just customer service – it's part of our philosophy. We don't build disposable toys. Our products are made to last for years and grow with your child. A single lost part should never mean the end.

Repair instead of discard, preserve instead of replace: that's what makes a toy a true companion. You can read why our books are fundamentally made for life in Why Quiet Books are so valuable for children.

Lost a part? No drama. Our spare parts service will make your favorite item complete again in no time – so the monkey gets its banana back. 🐵🍌